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User Interface Design & Usability
"User Interface weighs heavily on User Experience - a person’s overall experience and satisfaction when using a product or service."
Sure,
everyone would like a good UI, but many developers simply have not had
the training to implement a usable user interface. I’m not necessarily
talking about something dazzling and good looking, no I’m talking about
USABLE.
Many website's have great products, great prices, but failed usability. This might mean customer's still come to your site, want your products, but leave without them because of frustration or confusion. In an online world everything needs to be perfectly clear and intuitive in order for customers to feel comfortable enough to complete a transaction a high percentage of the time.
Poor user interface will frustrate users, reduce loyalty, and force them to seek out other options. Many times something that seems to make perfect sense to a business owner who know's his product inside and out it totally confusing to the untrained consumer, blocking that owner from completing a sale or gaining new customers.
We have been designing usable interfaces for over 10 years. We've seen all the trends, done usability studies, and have been shocked at how easily a consumer gets confused and frustrated. We know the common pitfalls, the best practices, and can work with you to optimize flows and processes on your website to increase conversions.
