Questions? We've got answers.
Everything you need to know about renting, access and payments at Broadway Burlingame Self-Storage.
How do I reserve a storage unit?
Browse our Units & Rates page and click Reserve on the size you want, or call the office at (650) 579-4220. Our team will confirm availability and your move-in details.
What do I need to bring on move-in day?
Bring a valid government-issued photo ID and a payment method. You'll also want your own lock — a disc or closed-shackle lock is recommended.
How long does the rental process take?
Our rental process is quick — typically under 15 minutes from start to finish when you visit the office.
What size unit do I need?
Check out our Size Guide for a breakdown of what fits in each unit. If you're still unsure, give us a call and we'll help you choose.
Do you have drive-up units?
Yes. We offer 7×12, 10×13.9 and 10×15 drive-up units with roll-up doors, so you can park right at your unit to load and unload.
What are your access hours?
The gate is open 7 days a week from 8:00 AM to 8:00 PM. The office is open Monday–Friday, 11:00 AM–4:00 PM, and on weekends by appointment.
How secure is the facility?
The property is fully gated with electronically controlled drive-through gates for entry and exit. Each customer gets an individual keypad code, and the facility is monitored by 24-hour video surveillance.
Where are you located?
We're at 1070 Broadway in Burlingame, right off the US-101 Broadway exit and about 5 minutes from San Francisco International Airport.
What's the difference between your two buildings?
Our rear building has 162 ground-floor units, including drive-up units. Our five-story main building houses 195 indoor upper-floor units with clean, well-lit hallways.
How do I pay my bill?
You can pay anytime through our online customer portal — just click Pay Bill. You can also pay in person during office hours.
What can't I store?
For everyone's safety, hazardous, flammable or perishable items, living things, and anything illegal are not permitted. Ask the office if you have questions about a specific item.
Ready to free up some space?
Lock in your unit online in minutes, or call the office and we'll help you pick the right size.