48-hour rule: cancel or reschedule at least 48 hours before your lesson, or a $65 cancellation/no-show fee applies. Text or leave a voicemail at (916) 967-0131.
Packages
- All packages are non-refundable and non-transferable.
- Packages are valid for one year from the date of purchase.
- Expired packages can be reactivated for a fee.
- Driver's Ed + behind-the-wheel packages are for students under 18 only, as required by the state.
Payment
- Payment is required in advance to hold your appointment.
- Appointments are first come, first served, and aren't guaranteed until paid.
A no-show fee also applies if
- The student doesn't have a valid California learner's permit, or it has expired.
- The student isn't at the scheduled pickup location.
- The pickup location changes without 24 to 48 hours' notice.
- Scheduling information was wrong and not verified before the lesson.
- The student refuses the lesson after the instructor arrives.
Office closures
- If the office is closed, text or leave a voicemail to cancel or reschedule.
- The time your message arrives decides whether 48 hours' notice was given.
- Instructors can't change appointments. Please contact the office.
Certificate of Completion
- Issued once all lessons are complete and all balances and fees are paid.
- Usually mailed 5 to 7 business days after the final lesson.
- Replacement certificates are available for a fee.
Changes
- Parents and students are responsible for reading all policies before purchasing.
- We may change pricing, policies, service areas and scheduling without notice.
