For Parents
Clear answers on insurance and appointments, so you know what to expect before treatment begins.
Insurance and payment.
Good care starts with a mutual understanding, including knowing your financial obligations in advance.
Our fees
Fees are the same for all patients, with or without dental insurance, and are due at the time of service unless other arrangements have been made.
Your coverage
Insurance allowances may not match our office fees, and plans vary widely. This office doesn’t determine your benefits. Your plan is an agreement between your employer and the carrier.
Your questions
Please direct questions about what your plan covers to your insurance agent. Our insurance secretary will assist you whenever possible.
Paperwork
As a courtesy, we complete and file insurance forms related to your child’s treatment. All patients receive a monthly statement.
Your financial commitment for treatment is between you and this office, and doesn’t depend on insurance coverage. Please make any financial arrangements before treatment begins.
Appointment policy.
Each appointment is reserved specifically for your child, and any change affects other patients.
Cancellations
If a cancellation is unavoidable, please call at least 24 hours in advance so we can offer that time to another patient.
Morning procedures
All restorative procedures, such as fillings and extractions, are scheduled in the morning, when children do better.
Arrival
Please arrive 10 minutes or more before your appointment. If you arrive 10 to 15 minutes late, you may be asked to reschedule.
Delays
We strive to run on time, but may be delayed by an injured child or emergency. We apologize in advance, and we’ll do the exact same for your child.
Missed appointments
After two broken or missed appointments, or two cancellations without 24-hour notice, our office reserves the right not to schedule further appointments.
Questions
Please ask the staff or call the office at 508-835-6752. Thank you for entrusting your child’s dental health to us.