Services and rates.
Since 1991, General Computer Systems has handled every kind of computer service. One vendor, one call: 510-208-1937.
Hardware repair, upgrades & replacement
We repair or upgrade all brands of desktop and laptop PCs and Macs — from failing power supplies and cracked screens to memory, storage and graphics upgrades.
- Diagnosis & repair of all brands
- Memory, SSD & graphics upgrades
- Obsolete & discontinued models
- “No-name” clones welcome
Software, viruses & tune-ups
Install, update or repair software, remove viruses and spyware, and get your system running like new.
- Virus & spyware removal
- Anti-virus protection setup
- Software install, update & repair
- Windows reinstalls & tune-ups
Data recovery, backup & transfer
Recover data from failed or defective hard drives, back up to an external device, or clone everything to a new computer.
- Recovery from failed drives
- Backup to external devices
- Clone or transfer to a new PC
- DVD & CD duplication
Networking & internet
Set up and repair DSL, cable and wireless networks for homes and small offices.
- Wi-Fi & router setup
- Ethernet & switch installs
- Modem & network configuration
- Network troubleshooting
On-site, pickup & rush service
Can’t come to us? We’ll come to you — or pick up your computer and deliver it back after repair. Emergency and rush service available.
- House & office calls
- Pickup & delivery
- Emergency / rush service
- On-site setup & troubleshooting
E-waste recycling
We recycle household electronic devices in an environmentally responsible manner.
- Any electronic unit: $5
- Pickup from home or office: $65 / trip
- Computers, monitors, printers & more
- Responsible, local recycling
Straightforward pricing.
We let you know the cost early — no surprises.
Bring your desktop or laptop to our Grand Avenue shop.
- Repairs, upgrades & diagnostics
- Virus removal & software
- Data recovery & transfer
Plus $25 per trip. We come to your home or office.
- On-site setup & troubleshooting
- Repair at your desk
- Emergency / rush available (fee)
Plus $25 per trip. Home & small-office networks.
- Wi-Fi, DSL & cable setup
- Ethernet & switches
- Network repair
Fixed promptly. Fixed properly.
- We start and complete repairs and service promptly.
- We do the work properly on the first try.
- We let you know the cost early.
- We back our work — including a 10-year labor warranty on GC systems.
Common questions
Do you work on Macs?
Yes — we repair and upgrade all brands of desktop and laptop PCs and Macs.
How much does a repair cost?
In-store service is $90 per hour. We diagnose the problem and let you know the cost early, before any work goes ahead. Parts are quoted separately.
Can you fix an older or discontinued computer?
Usually, yes. Our technicians have the experience to service most obsolete or discontinued models, and our research department can identify the origin of virtually any product — with or without a brand name.
Can you recover files from a dead hard drive?
Often we can. We recover data from failed or defective hard drives and can back it up to a new external drive.
Do you make house calls?
Yes. Computer and network house calls are $140 per hour plus $25 per trip. We can also pick up your computer and deliver it back after repair.
What warranty do you offer?
GC custom-built systems include a 1-year parts and 10-year labor warranty. Special-order and name-brand products are covered by the manufacturer’s warranty.
Computer acting up? One call fixes it.
Call, or bring it by our Grand Avenue shop Monday through Friday, 11am–6pm. We’ll diagnose it and tell you the cost up front.