Convenient, whichever way you work.
From a quick email attachment to full-featured online ordering, choose the method that fits your project. Not sure? Call us — we’ll point you in the right direction.
Digital Drop Box
Upload large files, many files or zipped folders straight to the lab. We’ll call with any questions.
Upload filesEmail attachment
Up to 10 MB per email. Include instructions and your contact info in the message.
Email the labOnlinePhotoCenter
Consumer-friendly ordering for prints, holiday cards, books and calendars. Pick up or ship.
Start an orderVisit or mail
Bring film, photos and artwork to 376 Broadway, or ship them — all originals handled with the utmost care.
Mail-in detailsSend us your files.
Fast and easy. Once your files arrive, we’ll review them and contact you to confirm your order and answer any questions.
File tips from our techs
- Save as flattened RGB JPEG or TIFF (8-bit)
- Embed an sRGB, Adobe 1998 or ProPhoto profile
- Size in inches to the final print size
- Press files: use our templates and include bleed
- Not sure? We provide a free file check before printing
Mail-in orders
For some, mail is the most convenient way — for others, the only way. Customers send film from across the country.
376 Broadway, Albany, NY 12207
Good questions.
When do you process film?
We process C-41 and black & white film once a week on Wednesday. Drop off by 1:00 pm to make that week’s run. Process-only film is ready Thursday morning; prints and roll scans are typically ready by Monday.
Do you process slide (E6) film?
As of November 2020 we no longer process E6 slide film, but we can still scan your existing slides.
How long does a typical order take?
Most prints are ready in 2 days, press printing in 2 days, books in 5 days and family archive scans in 3–14 days depending on size. Rush service is available on most products.
Can you help me design my book or cards?
Yes. Our in-house design staff works from your rough mock-up, images and text at $88 per hour. We give you an estimate before starting and an approval when the design is complete.
What forms of payment do you accept?
Cash, credit card or local check, paid upon receipt of your completed order. Orders over $200 require a 25% deposit. We can keep a card on file for mail and courier orders.
Do you sell film?
Yes — color, black & white and single-use cameras, in stock and ready for pick-up at the counter.
Have a project in mind?
A roll of film, a shoebox of family photos, a limited-edition print run or your first book — tell us what you’re working on and we’ll recommend the best way to get it done.