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★★★★★  5.0 from 281 Google reviews · Licensed & Insured Open 7 days · 8am–6pmCall 850-980-6850
Home  /  FAQ
Frequently asked questions

Answers before you ask.

Still have a question? Call us at 850-980-6850 — we’re happy to help.

About our services

What’s the difference between softwashing and pressure washing?

Softwashing uses low pressure with professional cleaning solutions to kill mold, algae and mildew at the source — ideal for roofs, siding and screens. Pressure washing uses higher pressure and surface cleaners for hard surfaces like concrete, pavers and pool decks. We choose the right method for each surface.

Will high pressure damage my roof or siding?

It can, which is why we don’t use it there. High pressure can lift shingles, tear screens and leave “tiger stripes” on siding. Our softwash process cleans these delicate surfaces safely.

Is your process safe for my plants and pets?

Yes. We’re environmentally and pet friendly, and we prep surrounding plants, foliage, lighting fixtures and security systems before we start.

Can you remove rust stains from my driveway?

Yes. We can remove rust stains caused by irrigation, parked boat trailers and other metals, leaving your concrete revived.

How long before I can use my deck after sealing?

In most cases, allow about 48 hours of dry time before replacing grills, furniture and decor.

Scheduling & pricing

Are estimates really free?

Yes — every estimate is free. Fill out our short form or call us at 850-980-6850 and we’ll schedule you promptly.

Do you price match?

We do. With proof of equal or lesser pricing for the same services, we’ll match it. If price is a concern, talk to us — we’ll work to give you the best clean for your budget.

What are your hours?

We’re open 7 days a week, 8am to 6pm.

Are you licensed and insured?

Yes. ProStar is fully licensed and insured.

What areas do you serve?

We’re based in Killearn Lakes and serve Tallahassee, Leon County and the surrounding areas.

Home care tips

How often should I have my house washed in Florida?

Florida’s humidity is tough on homes. We recommend having your home and gutters cleaned two to three times a year.

How often should gutters be cleaned?

At least twice a year — in spring and fall — to keep water flowing and prevent overflow, foundation damage and pests. Homes under pines or heavy trees may need more.

Why do I have black streaks on my roof?

Those streaks are usually algae and other biological growth. Beyond looking bad, they can deteriorate shingles and encourage moss and mold. A softwash roof cleaning removes them safely.

Ready for a cleaner, brighter home?

Free estimates, price matching and a 100% satisfaction guarantee. Open 7 days a week.