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30-day returns on every order One free exchange within 30 days Questions? (213) 689-1488
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Silver City Jewelry
Sterling Silver
14K Gold
10K Gold
Steel & Tungsten
Wedding & BridalGemstonesSaleContact us

Questions? (213) 689-1488
Mon–Fri · 9am–5pm PST

We're here to help

Contact Silver City

Questions about sizing, an order or a custom piece? Our Los Angeles team answers every message personally.

Pershing Square Building entrance
Visit us downtownSteps from Pershing Square Metro station
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Frequently asked questions

What is your return policy?

You may return your purchase in its original condition for any reason within 30 days after you receive your order. Send it to: Silver City C/O Returns, 444 S. Hill St., Los Angeles, CA 90013.

Can I exchange an item?

Yes — we exchange once during the first 30 days at no cost to you. It's the easiest way to get the perfect ring size.

Does good quality silver tarnish?

Yes, it does — silver isn't gold. Left out in the air it will gradually darken, and chlorine, sulfur in smog and sea salt can speed that up. The good news: real silver can always be polished back to luster. Commercial polishes work well, or try warm filtered water with baking soda and salt in an aluminum pan for an eco-friendly clean.

Do you offer gift boxes?

We don't charge for gift boxes. Items ship in protective packaging designed to keep your jewelry safe in transit.

Do you sell wholesale?

Yes — wholesale customers can shop our sister company, Sabrina Silver, from the same Los Angeles location.

Buying for your store?

Shop wholesale through our sister company, Sabrina Silver — the same quality and selection, priced for retailers.

Visit Sabrina Silver