WebologyWORX

Sample redesign by WebologyWORX · Concept for Sprovieri's Custom Counters, not the official website

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55 Laura Drive, Addison, IL 60101 Showroom by appointment · Mon–Fri 9am–4pm Pay Your Bill
Home / Our Process
Our Process

A precise process, from first call to final polish.

Laser templating, CAD approvals and an experienced install team mean your countertops fit perfectly — the first time.

1

Contact Us

Give us a call at (630) 543-3400 and we’ll connect you with one of our dedicated sales representatives.

2

Receive a Proposal

Provide your salesperson with a layout of your project, including rough dimensions. This allows our team to accurately quote different materials and design options while staying within your budget.

3

Laser Template

Once your proposal is finalized, one of our measure technicians will visit your site to perform a precise laser template.

4

Approval & Fabrication

After the laser measurement, your salesperson will provide a CAD drawing for final approval. Once approved, your fabrication lead time begins.

Optional — Slab Visualization: a digital 2D and 3D material layout of your project is available upon request. This step may extend your lead time.
5

Installation

As your installation date approaches, our Sprovieri’s install team will call the evening before to provide a window of arrival.

Precision mitered edge
Lead timesCurrent lead times are outlined in every proposal.
Care & maintenance

Keep your surfaces beautiful for decades.

Each material has its own needs. Consult your sales representative for sealing recommendations specific to your stone.

Natural Stone

  • Clean with a soft cloth, mild dish soap and warm water
  • Routine sealing preserves the stone’s character and longevity
  • Porosity varies by stone — ask us for your sealing schedule
  • Avoid abrasive cleaners and harsh chemicals

Engineered Quartz

  • Soft cloth, mild dish soap and warm water — that’s it
  • Always use a trivet under hot pans and cookware
  • Ask about UV-stable options for outdoor applications
  • Avoid abrasive cleaners; heavy impacts can chip edges

Solid Surface

  • Non-abrasive sponge with soapy water or ammonia-based cleaner
  • Wipe spills promptly and dry to prevent watermarks
  • Diluted bleach solution for disinfection
  • Not scratch-resistant — always use a cutting board (scratches can be restored)
FAQ

Questions we hear often.

How long does a countertop project take?

Lead times vary by material and season, and current lead times are outlined in every proposal. Once your CAD drawing is approved, fabrication begins — your salesperson can give you the most up-to-date timeline.

What do I need to get a quote?

Just a layout of your project with rough dimensions. That lets our team accurately quote different materials and design options while staying within your budget.

Can I see the actual slab before it’s cut?

Yes. We encourage you to visit the showroom by appointment. We also offer digital 2D and 3D slab visualization on request so you can see exactly how veining will fall across your project (this optional step may extend lead time).

Do I need my cabinets installed before templating?

Yes — base cabinets should be fully installed, level and secured before our measure technician arrives to laser template. Sinks, faucets and cooktop specs should be on site or provided in advance.

Do you work directly with homeowners?

Absolutely. We work with homeowners as well as custom home builders, designers, architects, millworkers and general contractors.

Do you handle commercial projects?

Yes. We fabricate reception desks, conference tables, restaurant bars, healthcare and school surfaces, and more. We are NSI accredited as a natural stone fabricator and commercial contractor and hold AWI Quality Certification.

What happens on installation day?

Our install team calls the evening before to provide a window of arrival. Installers are professional, prompt, clean and careful — and they’ll walk you through care for your new surface.

Can I pay my invoice online?

Yes — use the “Pay Your Bill” link at the top of any page to access our secure payment portal.

Start your project

Let’s bring your vision to life.

Visit our Addison showroom and fabrication facility, see full slabs in person, and talk through your project with a sales representative. Appointments are available Monday through Friday.

(630) 543-3400Mon–Fri · 9am–4pm · by appointmentRequest a Quote
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