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Warranty & returns
Buy with confidence.
Clear, simple terms so you know exactly what's covered before you buy.
30
Day warranty on most parts
All parts (except electrical) carry a 30-day warranty from the date of purchase, unless otherwise noted on your invoice.
1Coverage
- All parts, except electrical, are warranted for 30 days from the date of purchase.
- Any different terms will be noted on your invoice — always check it at pickup.
2Making a claim
- Your invoice must accompany every warranty claim.
- For transmissions, axle assemblies and engine assemblies, notify us of any defect before making repairs — otherwise warranty coverage can't be considered.
Labor is not covered under warranty. This includes the purchaser's loss of time, inconvenience, loss of vehicle use, towing, installation expense, commercial loss or consequential damages.
3What's not covered
- Parts used during installation — fluids, gaskets, seals, filters and other materials.
- Failures resulting from overheating, accident, abuse, neglect, alteration, improper maintenance or improper installation.
- Broken teeth on standard transmission gears, axle rings and pinion gears.
- Parts installed in vehicles used for commercial, racing or off-road purposes, or under conditions causing greater-than-normal wear.
4Returns
- Your invoice must accompany all returns.
- Returns are accepted within 30 days of the purchase date.
- No returns on parts sold “As Is.”
- No returns on special orders, cuts, electrical or electronic parts.
- No returns after 30 days from the date of purchase.
5Cores
- Cores must be returned complete and drained of all fluids within 30 days.
Questions about a part you bought?
Have your invoice handy and give the parts counter a call — we'll help sort it out.
(757) 545-8418