Everything you need to know.

Returning clients can book online or text (952) 457-6900. New clients, please text us first for a quick phone consult before booking — online bookings from new clients without a consult may be canceled. A credit card is required to hold your appointment.

Payment is due after service. We accept Visa, MasterCard, Discover and American Express. We no longer accept cash or checks.

Tipping is always optional and appreciated. Most clients tip 10–20%, either at the time of service or added to the card.

Our listed rates don’t include the local trip fee or taxes. Homes outside our service area may have a higher trip fee — your exact rate will be included in your email confirmation.

Please give at least 72 hours’ notice to cancel or reschedule. Late cancellations and no-shows are subject to a $75 fee per pet.

You’ll receive a two-hour arrival window. We never rush a groom, and we’ll give you a courtesy call if we’re running early or late.

We’ll talk through your pet’s needs during your phone consult. Please let us know about any allergies, sensitivities, lumps, bumps or medical conditions.

Absolutely. Just let your pet stylist know and they’ll update your account.

Our groomers use calming techniques and one-on-one attention. When needed for safety, we may use tools like muzzles, e-collars or “happy hoodies.”

Yes! Several of our services, like the blueberry facial, are great for cats too. Mention your cat during your consult.

Grooming keeps dirt and allergens out of your home, helps catch issues like skin problems or parasites early, and prevents painful matting.

Generally every 2–8 weeks, depending on breed, coat type and activity level. We’ll recommend a schedule that fits your pet.

Our vans are climate-controlled, so we groom year-round. As a mobile service we can’t always guarantee appointments in severe weather, but we’ll reschedule you as quickly as possible.