Once you decide you want your new website, it needs to move from my preview area to your real web address. You have two ways to do that, and you don't need to be technical. This page explains both in plain English.
Your two options
If you aren't sure which to choose, choose Option 1. It's the easiest, and it's what I recommend for most clients.
Easiest
Option 1: I host your website
Your website lives on my server. You make one small settings change, or let me help you make it, and I handle the rest.
Cost
Free for the first year, then $15 a month, billed once a year ($180)
Your part
Update a few settings where your web address is managed
Final payment
Due when your finished site is delivered
Only if your hosting is suitable
Option 2: You keep your current host
Your website stays with the company you already pay. It only works if that company lets you upload your own website files.
Cost
Nothing to me for hosting. You keep paying your hosting company.
Your part
Give me upload access, or upload the files yourself
Final payment
Due before I provide the files
Either way, your web address stays yours and search optimization is included. The only difference is where the website files live.
Four terms, in plain English
Think of your website as a shop.
Domain
Your address, such as yourbusiness.com. You rent it by the year from a company called a registrar. It's separate from your website.
Hosting
The building. It's the computer that stores your website and shows it to visitors.
DNS
The directory that tells the internet which building your address belongs to. Moving your website means updating a few lines in that directory.
FTP
The loading dock. It's the way website files get moved into the building, and it needs a username and password.
What happens, in order
Review your preview. I'll send you a link to your site at webologyworx.com/samples. That's exactly the design you're getting. Check your phone number, hours, services, and photos, and send me anything that needs changing.
Choose Option 1 or Option 2. Tell me which one you'd like. If you're not sure, I'll help you decide.
Choose how your contact form works. The contact form section explains your choices. Most clients should pick Formspree.
I finish the site. This is when I add search optimization (SEO), AI search optimization (GEO), and other final touches. They're included with every site, but you won't see them in the preview.
Final payment. With Option 1, it's due when the site is delivered. With Option 2, it's due before I provide the files.
Your site goes live. Follow the steps for Option 1 or Option 2 below.
We check everything together. Open your web address, send yourself a test from the contact form, and send and receive an email to confirm it still works.
About the preview: it's a design preview, so its contact form doesn't send messages. The real form gets connected in step 3. SEO helps people find you on Google. GEO helps AI tools such as ChatGPT find and mention your business.
Option 1
I host your website
You'll update your DNS, the directory that points your address to my server. Nothing gets moved or deleted. You're changing where your address points.
First, find where your DNS is managed
It's usually the company where you bought your web address, such as GoDaddy, Namecheap, or Network Solutions. If you can't remember, send me your web address and I can look it up.
Then choose how to make the change
You make the change Most secure
You log in and copy in the values I send you. You keep complete control of your account, and it usually takes about 10 minutes.
We do it together Guided
Call me and I'll walk you through it, one screen at a time. You stay logged in and your password stays private.
Give me limited access Hands-off
Many companies let you add a helper with their own login, often called delegate access or sharing access. I can do the work, and you can remove my access afterward.
Share your login Last resort
This gives me access to your whole account, so I only suggest it if nothing else works. Call me with the password, then change it when we're finished.
What the change looks like
I'll send you the exact values for your site. Your screen will look something like this:
Type
Name or Host
Value or Points to
What it does
A
@
The number I send you
Points yourbusiness.com to my server
A
*
The same number
Catches other variations of your address
CNAME
www
yourbusiness.com
Makes www.yourbusiness.com work too
The @ symbol is shorthand for your web address.
If a line with that Name already exists, edit it. Don't add a second one.
Don't change anything else, especially lines marked MX or anything called nameservers. Those can affect your email.
After the change
The switch often takes a few hours, and it can take up to 48 hours to reach everyone. During that time, some people may see your old site and some your new one. Your site won't go dark, because both remain online. Once it reaches my server, I'll set up the padlock security certificate and confirm everything works.
Option 2
You keep your current host
This works with regular web hosting, but not with website builders. Website builders run their own system and won't accept websites built elsewhere.
Usually works
Regular hosting with a control panel called cPanel or Plesk
Bluehost, HostGator, SiteGround, and similar hosts
GoDaddy Web Hosting plans
Won't work
Wix, Squarespace, or Weebly
Shopify
GoDaddy Websites + Marketing
Any drag-and-drop website builder
If you use a website builder, you can still keep your web address. Choose Option 1 and cancel the builder once your new site is live and your email has been checked.
Not sure? Ask your hosting company
Copy this message and send it to their support team. Forward me their reply.
Hi, I'm having a new website built. Can you confirm these four things for my account? 1) Can I upload my own HTML website files by SFTP, FTP, or a file manager? 2) Is an SSL certificate active on my domain? 3) Does my plan include PHP? 4) Is my email hosted with you, and will it be affected if my website files are replaced?
Then choose how the files get there
I upload them Recommended
Give me a separate FTP or SFTP login for your website only. Your host can create one, or I can walk you through it. I need the server address, username, and password, and you can remove that login when we're done.
You upload them
I'll send you a file with your finished website. You back up your old site, then upload the new files to your host. This is only a good fit if you've done it before.
After launch, your hosting company handles your security certificate, uptime, and server problems. Keep your hosting plan paid so your site stays online.
Your contact form
A website can't send email by itself. When a customer fills out your form, something has to deliver that message to your inbox. You have two choices, with either hosting option.
Formspree Recommended
A trusted form-delivery service. The free plan covers 50 form messages a month, which suits most small businesses. If you need more, paid plans are listed at formspree.io/plans.
Your own email server
Form messages can go through your existing business email using SMTP, the system that sends email. I'd need your mail server settings, and your hosting has to support it. Your email provider can give you the settings.
Before you switch
These four things help prevent launch-day problems.
Find out where your email lives. If your email comes from your website company, canceling that account could shut off your email. Tell me who provides your email before we start.
Don't cancel anything yet. Keep your old website plan until your new site is live and your email has been working for at least a week or two.
Keep paying for your domain. You renew your web address yourself, whichever option you choose. If it expires, your website and email stop working. Turn on auto-renew.
Tell me what your old site does. Online ordering, booking, payments, customer logins, and links from other services all need a plan before the switch, so tell me about them first.
What to send me
Which option you chose: 1 or 2
Your preview changes, or a note saying it looks good
The email address that should receive contact form messages
Who provides your email, if you know
Where your domain is managed, if you know
Your hosting company's reply, if you chose Option 2
Please don't email or text passwords. Call me instead, and change the password when we're finished.
Common questions
Will my website go down?
It shouldn't. Your old site stays online while the switch happens, then visitors start seeing the new one.
Will this affect my email?
Not if your email settings are left alone and your email service stays active. That's why I check where your email lives first.
Do I still own my web address?
Yes. Your web address stays in your name and your account, under either option.
When does my free hosting year begin?
On the day your new site goes live with me. After that, hosting is $15 a month, billed once a year.
Can I change my site myself later?
Most of these sites are simple HTML, so there's usually no editing screen. Send me your change and I'll let you know up front if there's any cost.
Why doesn't the preview have the SEO work?
Optimization is the last step because it depends on the final content and your live web address. It's included in your price.
Can I move my site later?
Yes. Your choice now doesn't lock you in. Tell me you'd like to move and I'll help you with the next steps.
Looking for general questions about cost, timing, or how we work? See our main FAQ.
Have a question? Call me.
I'm happy to walk through any of this with you. There's no such thing as a silly question here.
404.660.9346questions@webologyworx.com
Karl, WebologyWORX · Monday to Friday, 9am to 6pm ET, by appointment