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Sample redesign by WebologyWORX · Concept for Chandler Collision Center, not the official website

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Mon–Fri · 8 AM – 5 PM Warner Robins & Macon, GA  ·  (478) 328-0370
Home / Our Process
Our repair process

A clear path from crash to keys-in-hand.

Collision repair has a lot of moving parts. Here’s exactly what happens to your vehicle at Chandler Collision — and when we’ll update you.

01

Estimate

Free inspection of visible and hidden damage, with insurance coordination.

02

Repair

Frame, structure and body restored to factory specifications.

03

Refinish

Computer-matched paint, baked on in a controlled booth.

04

Deliver

Quality inspection, test drive, cleaning and on-time pickup.

Step by step

15 steps. Zero surprises.

We update you at key milestones — and if anything changes your completion date, we’ll tell you why.

How long will it take?

A common industry guide is about 1 working day for every 4 labor hours, after insurance approval and parts arrival (typically 2–4 days). Hidden damage can extend it — we’ll keep you posted.

Estimate & approval
1

Inspect & prepare estimate

Our estimator documents the collision damage. If your insurer already wrote a preliminary estimate, we’ll review it too.

2

You sign the repair authorization

Only you can authorize work on your vehicle. We may ask for advance approval to cover any hidden damage found later.

3

Insurance approval

Your insurance company approves the estimate before work begins.

Parts & scheduling
4

Parts ordered electronically

With approvals in hand, we locate and order everything needed for your repair.

5

Parts received & completion date given

Once parts arrive, we schedule your repair and give you an estimated completion date.

6

Disassembly & re-inspection

Removing outer panels often reveals “hidden damage.” We document it and submit a supplement to your insurer for approval.

Structural & body repair
7

Frame & unibody measuring

We measure your vehicle against published factory specs and return it to the manufacturer’s tolerances.

8

Structural, body & panel repairs

Technicians complete structural and body repairs, install new panels and check fit and alignment.

9

Corrosion protection & systems checks

We reapply factory-style corrosion protection and reset safety systems such as airbags.

Paint & refinish
10

Prep, prime & block sand

Primer and surface filler are applied, then block-sanded for a perfectly smooth base.

11

Mask, clean & booth

Your vehicle is masked, chemically cleaned and tacked, then moved into our controlled paint booth.

12

Multi-step refinish

Basecoat/clearcoat applied with products that meet or exceed manufacturer specs, then buffed and polished to match.

Final quality & delivery
13

Reassembly, alignment & detail

Mirrors, moldings and trim go back on; alignment or A/C service if needed; then a thorough cleaning.

14

Final inspection & test drive

A quality-control review and road test to make sure everything is right.

15

Delivery

We call to arrange a convenient pickup — and walk you through the repair.

Ready to get started?

Bring your vehicle by for a free inspection or send us a few photos.

Call Now Free Estimate
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