WebologyWORX

Sample redesign by WebologyWORX · Concept for Robin's Body & Paint Shop, not the official website

About this project Get one for your business →
NAPA AutoCare Collision Center · Family owned since 1977Call 478.922.1396  ·  Mon–Fri 8:00–5:30
Home / Our Process
Our repair process

Nine steps from damage to done.

A collision is stressful. Knowing what happens next helps. Here's exactly how we bring your vehicle back to pre-accident condition.

Step 1

Our Estimate

A technician assesses your vehicle and enters the details into our computerized estimating system to build your repair estimate. Hidden damage can't be included until the vehicle is opened up.

Step 2

Insurance Review

Your insurer reviews the estimate (or writes its own) and makes a determination. Some negotiation on procedures and pricing is normal — we handle it.

Step 3

Disassembly

We take the damaged area apart to find any hidden damage. If more repairs are needed, we contact your insurance company directly for a supplement.

Step 4

Ordering Parts

We determine every part needed, check availability and quickly order anything not in stock, so repairs can start as soon as possible.

Step 5

Structural Repair

A computer-operated measuring system and specialized equipment restore your vehicle's structure to factory specifications, monitored at every phase.

Step 6

Body Repair

Metal finishing is completed and exterior panels are replaced as needed. All sheet metal is aligned so your vehicle returns to its pre-collision look.

Step 7

Paint Prep & Refinish

Each panel is prepped, primed and sealed for strong adhesion, then painted and clear-coated with a factory-matched color.

Step 8

Reassembly

Components and moldings go back to their original locations as your vehicle is put back together.

Step 9

Detailing & Delivery

We clean away dust and debris from the repair and complete a thorough final inspection before you pick it up.

Open-door policy: you can talk with a live auto body technician anytime during your repair. We'll answer questions promptly and give you an estimated completion date.

Been in an accident?

Call us first. We'll walk you through the claim, coordinate with your insurer and help arrange towing and a rental.

Call NowGet a Quote