Lifetime Limited Warranty.
Slocomb vinyl window and door products are warranted to be free from defective workmanship or materials, under normal and proper use, for as long as the original purchaser owns the home in which they’re installed.
Coverage at a glance
| Component | Coverage | Term |
|---|---|---|
| Vinyl | Shall not warp, crack, pit or peel. Unapproved chemicals or coatings void this section. | Lifetime* |
| Insulated glass seal | Units remain free of permanent film formation that substantially obstructs vision. | Lifetime* |
| Glass | Allowable imperfections per federal specification DD-04516 and industry standards. | Lifetime* |
| Hardware | Operates properly and performs the functions for which it was designed. | Lifetime* |
| Laminated vinyl | Interior and exterior laminates free from manufacturing defects (original owner). | 15 years |
| Exterior paint | Paint coating free from manufacturing defects (original owner). | 10 years |
| Glass breakage | Not covered, for any reason. | — |
*For as long as the original purchaser owns an equity interest in the property.
Remedies
With proof of purchase and a valid claim, replacement or repair materials are supplied free of charge FOB our plant. On-site labor and shipping are not included.
Transferability
Transferable with written notice and a $75 fee within 30 days of the property sale. After transfer, coverage is limited to 20 years from the original purchase date.
About condensation
Condensation is a naturally occurring result of humidity and temperature — it does not indicate a defect in the window or glass.
Limitations
Slocomb reserves the right to furnish similar parts in lieu of exact replacements. This warranty is limited to owner-occupied dwellings and excludes commercial properties. No other warranties, expressed or implied, are conveyed.
Need warranty service?
Contact customer service with your proof of purchase and a description of the issue.