Careers | Release of Information Technician

Open position

Release of Information Technician

Baton Rouge area Full-time & part-time Local travel between facilities

About the role

This regulated-industry position requires the ability to read for and comprehend minute details, the willingness to follow training, set instructions and protocols in order to comply with federal and state legal requirements, and regular daily attendance in order to meet legal deadlines.

Technicians process medical records requests from both paper and electronic formats, into both paper and electronic formats as specified — including subpoenas and other legal requests. Safe handling of protected health information is taught and required for all aspects of the position.

Work is performed at multiple medical facilities throughout the city area, requiring travel in your own vehicle to and between facilities on a scheduled basis, as well as the ability to lift 35 pounds of equipment multiple times a day.

Requirements

Basic keyboard ability

Ability to learn multiple electronic health record systems with training

Ability to learn and use proprietary company software with training

Above-average reading comprehension

Telephone interaction skills

Focus on detail-oriented work in busy environments for multiple hours

Willingness to work in varying physical spaces, sometimes small or busy

Willingness to take instruction and follow directions precisely

Ability to work quietly without disrupting surrounding medical staff

Refraining from continual personal cell phone use while on the clock

Flexibility to follow protocols and respond to sudden changes in routine

Accuracy reading and relaying numbers and letters, written and oral

Professional standards

Applicants must interact professionally with medical staff, patients and other requestors of records. Appearance must be neat and behavior appropriate to the medical setting — quiet and courteous.

Training

Employment is probationary for a minimum of 60 days, during which training occurs; the period may be extended at management’s discretion. Prior experience with medical records in electronic and paper format is desirable.