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In crisis? Call or text 988 anytime, or call 911 in an emergency.
Home  /  New Clients
Welcome

We’re here to help. Let’s get you started.

Mental health and substance use care starts with a walk-in intake assessment — no appointment or referral needed.

Walk-in intake

Mon–Fri, 8:00 am – 2:00 pm

Plan for 3–4 hours

Your first visit is thorough so we can serve you well

3095 Kettering Blvd.

Moraine, OH 45439

Step 1

What to bring

  • Proof of income
  • Proof of residence
  • Proof of insurance — must be brought at time of visit
  • Proof of custody (if applicable)
  • Printed intake forms (optional, but saves time)
Step 2

Print your intake forms

Mental health services

Insurance

Insurance accepted

Please bring your insurance card to your visit.

CareSource MedicaidAetna Better Health (OhioRISE)Buckeye MedicaidMolina MedicaidUnitedHealthcare MedicaidHumana MedicaidAnthem Blue Cross Blue Shield MedicaidAmeriHealth Caritas Ohio MedicaidMyCare Molina (Medicaid only)MyCare Molina (Medicaid & Medicare)MyCare Buckeye (Medicaid & Medicare)MolinaOhio Medicaid

Other insurances are considered out-of-network and require a secondary payer (Medicaid or MACSIS).

Sliding Fee Discount Program

As a Primary Health Solutions patient, you may qualify for reduced costs on eligible services and medications based on household income and family size.

See if you qualify
FAQ

Questions before your first visit

Do I need an appointment or referral?

No. Intake assessments are offered on a walk-in basis at our Kettering Blvd. office, Monday through Friday from 8:00 am to 2:00 pm.

Why does the first visit take 3–4 hours?

Your intake includes registration and a thorough assessment so our team can understand your needs and recommend the right level of care. Printing and completing your forms in advance can help.

Do you offer telehealth?

Yes. Mental health counseling is available in person, in-home and through telehealth, depending on the service and your needs.

What if I don’t have Medicaid?

Other insurances are considered out-of-network and require a secondary payer. You may also qualify for the Primary Health Solutions Sliding Fee Discount Program — call us at 937.293.8300 and we’ll help you explore options.

How do I request medical records?

Fax an authorization signed by the individual or guardian to our Medical Records Department at 937.534.1348.

What if this is a crisis?

If you or someone you know is in immediate danger, call 911. You can call or text 988 to reach the Suicide & Crisis Lifeline 24/7, or call us during business hours at 937.293.8300.