Secure Patient & provider communication

Your health care, one text away.

PatientViewer is the web solution for patients and health care providers to interact with each other securely — book appointments, get reminders and confirm visits right from your phone.

Explore services I received a text

Encrypted in transit

Free for patients

Opt out anytime

Bright Dental

via PatientViewer

Hi Jordan! You're due for your cleaning. Pick a time that works for you: patientviewer.com/s/7Kq2

Booked Thu 10:30 AM 👍

Reminder: your appointment is Thu at 10:30 AM. Reply C to confirm.

Appointment confirmedThu · 10:30 AM

Encrypted linkSecure from end to end

Got a text from PatientViewer?

It was sent on behalf of your health care provider. Learn what it means, how to respond and how to opt out.

Learn more

Services

Everything between “you're due” and “see you soon”

Simple, text-first tools that make keeping appointments effortless for patients and their providers.

Appointment Scheduling

Schedule routine appointments at your convenience — pick an open date and time from a secure link.

Learn more

Appointment Reminders

Receive text message reminders about upcoming appointments so nothing slips through the cracks.

Learn more

Appointment Confirmations

Confirm upcoming appointments with a quick text reply — no phone tag, no hold music.

Learn more

How it works

Three taps. Zero apps to download.

PatientViewer works in the text messages and browser already on your phone.

1. Your provider texts you

You'll get a message from your provider with a reminder, a confirmation request, or a secure scheduling link.

2. Tap or reply

Open the link to see available dates and times, or reply with a short word to confirm your visit.

3. You're all set

Your appointment goes straight to your provider's schedule. Helpful reminders follow as the day approaches.

24/7Book open times any hour — not just office hours

$0Free to patients (standard carrier rates may apply)

1 wordIs all it takes to confirm an appointment

STOPReply anytime to unsubscribe from texts

For patients

Less phone tag. More peace of mind.

Book routine visits when it's convenient for you
Friendly reminders before every appointment
Confirm with a single text reply
Your information is never sold or used for marketing

Patient help center

For practices

Fuller schedules. Fewer no-shows.

Let patients self-schedule recalls and new visits online
Automated reminders and e-confirmations by text or email
Fill last-minute openings from your ASAP list
Appointments land directly in your practice software

See practice tools

FAQ

Quick answers

Is this text message legitimate?

Yes. PatientViewer sends appointment messages on behalf of your health care provider. If you're ever unsure, call your provider's office using the number you already have for them.

Does PatientViewer cost anything?

PatientViewer is free to patients. Your carrier's standard message and data rates may apply.

How do I stop receiving texts?

Reply STOP to any message. You'll receive one final text confirming you've been unsubscribed.

Who do I contact about my appointment?

For questions about a specific appointment, please contact your provider directly. For general PatientViewer questions, email mhelp@patientviewer.com.

See all patient FAQs

Questions about PatientViewer?

Our team is happy to help with general questions. For appointment changes, please reach out to your provider.