Overview
PatientViewer.com is a hosted website that collects patient data solely so patients can communicate with their provider and the provider can communicate with the patient. The data is not used, sold or otherwise transferred to any third party by the website author(s) or host(s).
Data is transferred immediately to your provider. Data in transit to and from your browser is encrypted. Data at rest is the responsibility of your provider or the provider's agent or data host, and the provider's privacy policy applies to that data.
Information we collect
We collect information you provide directly, such as your name, email address and phone number, when you register or opt in to receive communications.
How we use information
We use your information to provide our services, respond to your inquiries, and send important updates or notifications via SMS if you have opted in.
SMS communications & consent
If you provide your mobile number and opt in, you may receive appointment scheduling links, reminders and confirmation requests on behalf of your provider.
- Message frequency: varies with your appointments.
- Costs: standard message and data rates may apply.
- Help: reply HELP or email mhelp@patientviewer.com.
- Opt out: reply STOP at any time. We will send one message confirming you have been unsubscribed.
Third-party sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Data security
We implement a variety of security measures to maintain the safety of your personal information, including encryption for data in transit.
Secure Email
The Secure Email service uses third-party encrypted storage to keep attachments encrypted and available to the recipient for a “message retrieval period.” Attachments are identified only by a unique ID with no additional patient information, and are deleted after the retrieval period — typically 7 days and always less than 30 days. Secure Email content is not used, sold or transferred to any additional third party.
Contact
Questions about this policy? Email mhelp@patientviewer.com or call 503-363-5432.